November 8th, 2012
I take what n0e says way too seriously
Join Date: November 19th, 2007
Status: Mourning the day Revenge left the staff.
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| | Has anyone dealt with Western Digital RMA procedures?
I received a refurbished server from geeks.com yesterday, and the 500GB WD hard drive in it was failed. I can RMA the server with geeks.com, but I'm hestitant to send in a fully functioning server just to replace a hard drive (When I could just pop one of my old drives in it and go), and I'm not sure if they'll send it back with another 500GB drive like it came with, or the 160GB drive their website said it had. The warranty is still valid for another year with WD, does anyone know if will they honor RMAs on products bought refurb through a vendor? I've heard good things, but that would way above and beyond the call of duty for a manufacturer.
EDIT: Nevermind, I just decided to go ahead and try the RMA. Will post back with how that goes. I chose Advanced RMA because I've got no approved packaging on hand, and I want my stuffs quicker, so hopefully everything goes smoothly.
Signatures are for scrubs.
Last edited by D3matt; November 8th, 2012 at 12:52 PM.