My DvD/CD Rom wont read new PC-DVDs
 

Hey ya'll just wonderin if I could get some help. It seems my rom drive wont read any new PC-DvDs, I just got my copy Warhammer Online but I cant install it because of this problem, any suggestions on what the problem might be? Hes my serial/device number(Im not really sure what it is);

HL-DT-ST DVDRRW GSA-H2OL

Re: My DvD/CD Rom wont read new PC-DVDs
 

Try to update your DVD-rom driver

Re: My DvD/CD Rom wont read new PC-DVDs
 

Go to start -> Run and write "msinfo32.exe" in the run bar. Press enter and then go to Components ->CD Rom and check at the "Transfer rate" says "not available". If it does, the CD reader is faulty, but if it says xxxx kb/sec then the CD reader can read the CD, but something else is blocking it. Maybe the CD is weird.

If this is only occurs on newer CD/DVDs, update your DVD-Rom driver as Noobst3R said. Also make sure that it can read DVDs :p.

Re: My DvD/CD Rom wont read new PC-DVDs
 

Do you know where I could find drivers for it? Ive tried using the update driver wizard (surprise), it didnt find anything.

Ahh, Ive give that a try too Juggernut, thanks. Im pretty sure it can run DvDs cuz Ive used past PC-DvDs. Just the newer ones like AoC and Warhammer that I have problems with.

Re: My DvD/CD Rom wont read new PC-DVDs
 

Is it possible that the DVD could be dual-layer? I don't really know alot about DVD drives as I have a problem my self, but it's just a suggestion.

Re: My DvD/CD Rom wont read new PC-DVDs
 

Could you please tell us the brand of the DVD-Rom. If you bought your computer finish built, you might have a CD rom for the network driver and other necessary drivers. Check that aswell.

Re: My DvD/CD Rom wont read new PC-DVDs
 

:agreed Old(er) DVD drives can`t read dual-layer discs, so that could be the problem. Updating drive`s firmware helps sometimes. How old is your DVD drive anyway?

Re: My DvD/CD Rom wont read new PC-DVDs
 

I'm pretty sure it should say somewhere on the disc saying if it's dual-layer or not. Or you could check your DVD drive to see if it reads DL, either should say on the front of the drive or you could google the model number or brand name.

Re: My DvD/CD Rom wont read new PC-DVDs
 

Lightscribe Supermulti DVD/CD (what it says on the outside), Im not at my computer at the moment, Im at work :p, but Ill remember as best I can. Im runnin Windows XP and all that jazz.


The stock comp I got was

http://www.bestbuy.com/site/olspage....prd97200050011

Or close relatively close to it. Since Ive had it Ive ugraded the RAM and stuck an nVidia 8800 GT in it. I dont remember my exact model =\ this would be easier if I was home but work is slow today =D

Re: My DvD/CD Rom wont read new PC-DVDs
 

Apparently it can handle dual layer, and Lightscribe is just a writing option, but you could try to update it here: LightScribe - Downloads - Windows

Im not sure if that will solve it, but you can report when you can get the real brand of the burner.

Re: My DvD/CD Rom wont read new PC-DVDs
 

I was lookin all over m computer to find the brand so I could have it handy when I someone asked, but for the life of me I cant seem to find it, checked device manager and everthing. ( As you can tell Im not super savy with computers =[ )

Re: My DvD/CD Rom wont read new PC-DVDs
 

Did you open the computer and looked for a label or anything that could come in handy?
Sometimes just taking the entire device out of the computer helps.

Re: My DvD/CD Rom wont read new PC-DVDs
 

...I dont know why I didnt think of that lol. Ill give that a try when I get back home, my dad is real good with computers and apparently those traits went right over my head. =P

Re: My DvD/CD Rom wont read new PC-DVDs
 

Just to be sure, since nobody else asked, does it read the CD/DVD at all whenever you open "My Computer", right click on the drive icon, and click "Explore"?

Re: My DvD/CD Rom wont read new PC-DVDs
 

Define 'PC-DVD' ?