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Old December 13th, 2000   #1
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BigWizard01 is a n00b
Default Still getting random lock-ups. Shiny please help

I had a GeForce 256 video card and I got random lock-ups with Sacrifice during gameplay. The computer would totally freeze and I would have to reboot.

I recently ugraded to a GeForce II GTS card, and sure enough the same problem is happening. Could you please try to determine what might be causing this? I love this game and I really want to play it without this annoying thing happening.

BTW, I have heard that either disabling AGP Support or Texture Acceraltion can stop these lockups. In DXDiag it seems I only have an option to disable AGP support, I have no texture accelaration option. Are these the same thing anyway? If I disable AGP support the game runs at least 30% slower, probably more. I hope this is not the answer you are going to give me. There has got to be something else I can do.

thank you.


Below is my DXDIAG info:

------------------
System Information
------------------
Time of this report: 12/13/2000, 21:52:45
Machine name: Dulcinea
Operating System: Microsoft Windows 98 (4.10, Build 2222) A
Language: English (Regional Setting: English)
Processor: Intel Pentium III, 600MHz
Memory: 256MB RAM
Page File: 56MB used, 199MB available
DirectX Version: DirectX 7.0 (4.07.00.0716)
DX Setup Parameters: Not found
DxDiag Version: 4.07.00.0700

------------------
DirectX Components
------------------
ddraw.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 352528 bytes
ddraw16.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 28496 bytes
ddrawex.dll: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 24336 bytes
ddraw.vxd: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 30469 bytes
ddhelp.exe: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 39184 bytes
dxapi.sys: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 2416 bytes
d3dim.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 625936 bytes
d3dim700.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 673552 bytes
d3dref.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 141584 bytes
d3dramp.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 590096 bytes
d3drm.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 437008 bytes
d3dxof.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 107792 bytes
d3dpmesh.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 87312 bytes
dplayx.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 218384 bytes
dpmodemx.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 76560 bytes
dpwsockx.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 65808 bytes
dplaysvr.exe: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 29968 bytes
dsound.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 399120 bytes
dsound3d.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 1320208 bytes
dsound.vxd: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 56259 bytes
dinput.dll: 4.07.00.0716 English Final Retail 9/9/1999 07:00:00 633616 bytes
dinput.vxd: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 10874 bytes
joyhid.vxd: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 12107 bytes
joy.cpl: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 374032 bytes
gcdef.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 525072 bytes
pid.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 26384 bytes
gameenum.sys: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 10512 bytes
hidgame.sys: 4.07.00.0700 English Final Retail 12/8/1999 07:00:02 8880 bytes
dmusic.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 69392 bytes
dmusic16.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 11456 bytes
dmusic32.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 13584 bytes
dmband.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 26896 bytes
dmcompos.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 49936 bytes
dmime.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 82192 bytes
dmloader.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 21264 bytes
dmstyle.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 78096 bytes
dmsynth.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 52496 bytes
dx7vb.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 605456 bytes

-------------------
DirectX Media Files
-------------------
actmovie.exe: 6.01.05.0130 English Final Retail 4/23/1999 22:22:00 36864 bytes
amstream.dll: 6.01.05.0217 English Final Retail 4/23/1999 22:22:00 81920 bytes
danim.dll: 6.01.09.0727 English Final Retail 7/27/1999 11:02:52 1207568 bytes
devenum.dll: 6.01.05.0217 English Final Retail 4/23/1999 22:22:00 65536 bytes
dxmasf.dll: 6.04.07.1112 English Final Retail 9/9/2000 23:36:56 498448 bytes
dxtmsft.dll: 6.02.4134.0600 English Final Retail 6/6/2000 00:00:00 429840 bytes
dxtmsft3.dll: 6.01.09.0727 English Final Retail 7/27/1999 11:03:18 481552 bytes
dxtrans.dll: 6.02.4134.0600 English Final Retail 6/6/2000 00:00:00 213776 bytes
lmrt.dll: 6.01.05.0124 English Final Retail 4/23/1999 22:22:00 319488 bytes
lmrtrend.dll: 6.01.05.0124 English Final Retail 4/23/1999 22:22:00 49152 bytes
mciqtz.drv: 4.00.96.0729 English Final Retail 4/23/1999 22:22:00 11776 bytes
mciqtz32.dll: 6.01.05.0217 English Final Retail 4/23/1999 22:22:00 49152 bytes
mpg2splt.ax: 6.01.05.0217 English Final Retail 4/23/1999 22:22:00 63760 bytes
mplayer2.exe: 6.04.07.1112 English Final Retail 9/9/2000 23:36:56 4880 bytes
msdxm.ocx: 6.04.07.1112 English Final Retail 9/9/2000 23:36:56 844048 bytes
qcap.dll: 6.01.05.0304 English Final Retail 4/23/1999 22:22:00 176128 bytes
qcut.dll: 6.01.05.0217 English Final Retail 4/23/1999 22:22:00 200704 bytes
qdv.dll: 6.01.05.0319 English Final Retail 4/23/1999 22:22:00 212992 bytes
qdvd.dll: 6.01.05.0217 English Final Retail 4/23/1999 22:22:00 278528 bytes
quartz.dll: 6.01.05.0319 English Final Retail 4/23/1999 22:22:00 770048 bytes
quartz.vxd: 4.00.00.0501 English Final Retail 4/23/1999 22:22:00 5672 bytes
strmdll.dll: 4.01.00.3857 English Final Retail 9/9/2000 23:36:56 252736 bytes
unam4ie.exe: 6.04.07.1112 English Final Retail 5/25/2000 00:40:00 66048 bytes
vidx16.dll: 0.00.00.0000 English Final Retail 9/9/2000 23:36:56 10240 bytes
iac25_32.ax: 2.00.05.0052 English Final Retail 7/29/1999 08:27:02 199680 bytes
ir41_32.ax: 4.41.16.0002 English Final Retail 7/29/1999 08:27:04 848384 bytes
ir41_qc.dll: 0.00.00.0000 English Final Retail 7/29/1999 08:27:08 115200 bytes
ir41_qcx.dll: 0.00.00.0000 English Final Retail 7/29/1999 08:27:08 337920 bytes
ir50_32.dll: 5.1538.15.0044 English Final Retail 7/29/1999 08:27:10 739328 bytes
ir50_qc.dll: 5.00.63.0038 English Final Retail 4/23/1999 22:22:00 212992 bytes
ir50_qcx.dll: 5.00.64.0038 English Final Retail 4/23/1999 22:22:00 196608 bytes
ivfsrc.ax: 5.03.02.0038 English Final Retail 4/23/1999 22:22:00 139264 bytes
tm20dec.ax: 2.00.06.0003 English Final Retail 4/23/1999 22:22:00 135168 bytes
atl.dll: 3.00.8168.0000 English Final Retail 6/17/1998 17:31:10 69632 bytes
comcat.dll: 5.00.1601.0001 English Final Retail 4/23/1999 22:22:00 16384 bytes
msvcrt.dll: 6.00.8397.0000 English Final Retail 7/29/1998 18:00:06 266293 bytes
oleaut32.dll: 2.40.4277.0001 English Final Retail 8/31/1999 15:55:00 598288 bytes
olepro32.dll: 5.00.4277.0001 English Final Retail 8/31/1999 16:55:18 164112 bytes
urlmon.dll: 5.50.4134.0600 English Final Retail 6/6/2000 00:00:00 455952 bytes
wininet.dll: 5.50.4134.0600 English Final Retail 6/6/2000 00:00:00 476432 bytes

---------------
DirectX Drivers
---------------
cspman.dll: 4.14.00.0001 English Beta Retail 7/28/1998 04:14:00 18512 bytes
framebuf.dll: 4.10.00.1998 English Final Retail 4/23/1999 22:22:00 28672 bytes Certified
framebuf.drv: 4.10.00.1998 English Final Retail 4/23/1999 22:22:00 22192 bytes Certified
msanalog.vxd: 4.05.01.1998 English Final Retail 4/23/1999 22:22:00 12101 bytes Certified
msjstick.drv: 4.05.01.1998 English Final Retail 4/23/1999 22:22:00 2336 bytes Certified
supervga.drv: 4.00.00.0950 English Final Retail 4/23/1999 22:22:00 52320 bytes Certified
tsd32.dll: 1.03.03.0007 Final Retail 4/23/1999 22:22:00 32768 bytes Certified
vga.drv: 4.10.00.1998 English Final Retail 4/23/1999 22:22:00 52080 bytes Certified
vjoyd.vxd: 4.07.00.0716 English Final Retail 12/8/1999 07:00:02 33764 bytes

---------------
Display Devices
---------------
Card name: NVIDIA GeForce2 GTS/GeForce2 Pro
Manufacturer: NVIDIA
Chip type:
DAC type:
Device ID: Enum\PCI\VEN_10DE&DEV_0150&SUBSYS_10471102&REV_A3\ 000800
Display Memory: 31.5 MB
Current Mode: 1024 x 768 (16 bit) (optimal refresh rate)
Monitor: Panasonic S70
Monitor Max Res: 1280,1024
Driver Name: nvdisp.drv
Driver Version: 4.12.01.0631 (English)
DDI Version: 7 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/20/2000 18:54:26, 91392 bytes
Driver Certified: No
VDD: *vdd
Mini VDD: nvmini.vxd
Registry: OK
DDraw Test Result:
D3D Test Result:


-------------
Sound Devices
-------------
Description: DirectSound (SB Live! Wave Out [1800])
Device ID: PCI\VEN_1102&DEV_0002&SUBSYS_00201102&REV_04\BUS_0 0&DEV_0A&FUNC_00
Manufacturer ID: 2
Product ID: 104
Type: VXD
Driver Name: EMU10K1.VXD
Driver Version: 4.11.01.0711 (English)
Driver Attributes: Final Retail
Driver Certified: No
Date and Size: 4/3/2000 01:07:00, 265293 bytes
Other Files: emu10k1.vxd
Driver Provider: Creative
HW Accel Level: Full
Registry: OK
Sound Test Result:


-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\system32\drivers\gm.dls
Version: 1.00.16.0002
Ports:
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal
Creative S/W Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
A: SB Live! MIDI Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
B: SB Live! MIDI Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Live! MIDI Out [1800], Hardware (Not Kernel Mode), Output, No DLS, External
SB Live! MIDI In [1800], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Music Test Result:

-------------
Input Devices
-------------
Device Name: Microsoft SideWinder Precision Pro
Driver Name: MSGAME.VXD
Driver Version: 2.01.00.0163 (English)
Driver Attributes: Final Retail
Date and Size: 4/23/1999 22:22:00, 18585 bytes

Registry: OK

-------------
Input Drivers
-------------
Registry Key: msjstick.drv<0001>
Active: Yes
DeviceID: VIRTUAL\*CTL7010\PCI&VEN_1102&DEV_7002&SUBSYS_0020 1102&REV_01&BUS_00&DEV_0A&FUNC_01
Matching DevID: VIRTUAL\*CTL7010
16-bit Driver: msjstick.drv
32-bit Driver: vjoyd.vxd


----------------------------
DirectPlay Service Providers
----------------------------
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.07.00.0700)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.07.00.0700)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.07.00.0700)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.07.00.0700)
Play on HEAT - Registry: OK, File: dpmplay.dll (<File Missing>)
DirectPlay Test Result:

-------------------------
DirectPlay Lobbyable Apps
-------------------------
FS2000 - Registry: OK, File: fs2000.icd (7.00.00.5010)
Age of Empires II - Registry: OK, File: Empires2.ICD (0.14.14.0914)
Age of Empires II - The Conquerors Expansion - Registry: OK, File: \age2_x1.icd (0.07.22.0627)
Baldur's Gate2 - Registry: OK, File: BGMain.exe (2.00.00.0001)

------------------------------------
Inactive Display Entries in Registry
------------------------------------
Card name: NVIDIA GeForce DDR
Driver: nvdisp.drv
Card name: NVIDIA GeForce2 Ultra
Driver: nvdisp.drv

----------------------------------
Inactive Sound Entries in Registry
----------------------------------
None

BigWizard01 is offline   Reply With Quote
Old December 15th, 2000   #2
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Old December 15th, 2000   #3
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ElWatto is a n00b
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Please send your dxdiag info to sacrificesupport@shiny.com
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Old December 18th, 2000   #4
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Floribus is a n00b
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Yeah! try that but don't hold your breath.
They never replied to me.

I have a ati rage fury 128 and it is still locking up.
I manage to reduce the frequency of these
freeze by updating my bios ( BX-20, only 2 update , really old).
Still I haven't manage to finish one tutorial.

It is really nice from shiny to give us all these gorgeous graphic using all the latest technologies, even if none of our hardware can cope with them.

I have just lost faith in them...
Still I am going to try to finish MDK...
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Old December 18th, 2000   #5
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Soul Reaver is a n00b
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Try running the game in 640-480 res

if this works please can you tell me as i have problems with running the game in 800-600 res or over
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Old December 18th, 2000   #6
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Enigma[importedFF] is a n00b
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I had the same problem as you... I temporarily solved it by installing the 717 leaked detonator drivers from the GeForce, which removed the lockups but added weird texture errors and made the game unplayable too... Afterwards I upgraded my power supply from 250W to 300W and installed the 647 detonator drivers and oho... Look... The game works perfectly fine, no more errors, no lockups... Perfect... Don't know if it was only the drivers or if the power supply upgrade helped too... Just try the drivers first... (www.reactorcritical.com)
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Old December 18th, 2000   #7
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Ah... and I forgot to mention, I installed DX8.0...
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Old December 18th, 2000   #8
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Been a few days now. Still no word from shiny support. Sent my DXDIAG info to them as instructed. Ugh.........

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Old January 3rd, 2001   #9
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Old January 4th, 2001   #10
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BigWizard01 - try clearing more space on your pagefile drive (C: unless you've changed it)... try at least 500 Mb free.

Dan
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