Some PC magazines invite their readers to send in stories about bad customer service which they then publish in their next issue.
A good idea. If nothing else, they may loose some custom.
When you originally were hosted with them, was there a contract or anything that you had to sign (or similar)? Its a long shot, but it may be worth going through that if you haven't already, looking for something they may have missed, which could enable you to get back your £60, and maybe more?
Last Monday my forum crashed. I was told it was because we were being DDOS'ed, I later learn it was due to a HD failure.
I lost everything I had on the server, because Implihosting do not do backups.
I'm pissed off with them. I asked for a refund they said, "we don't do refunds, have a nice day".
Fortunately I was able to restore the forum, but I'm still down £60.
You recommendations, dear peoplez of Filefrontz?
Was it just you effected? Anyway, if they don't provide any type of Backup don't even bother paying them anymore. Find a decent host. This one seems like they don't care about their customers.
I second that!
check to see if it's a reorcurring(damn spelling) problem to other people, almost like the red ring of death on the 360. May give you some leverage.
Seems I'm not the only one who has had trouble, and the fact he automatically assumed it was me is a total admission of guilt.
I did email the guy on Saturday to be told they do not do refunds and they have cancelled my account as requested, even though I never cancelled it. :/
They're scammers. I think that about sums it up.
[SIZE="1"]The one they love to hate to love.
[RIGHT]AzH is always right, naturally.[/RIGHT] [/SIZE]
[i]Permanently banned due to repeatedly violating the forum rules and ignoring staff warnings.[/i]
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