trouble in skingrad

[lady suzie]

i have trouble in skingrad.

i first is not surprisingly related to the vampire cure quest. i nearly completed the quest but i can't collect my reward. i was able to get in the secret room with much difficulty(the npc was costantly walking against a wall) the count gave his wife the cure and he left. when i talk to the argonian in the secret chamber she says she'll get the count but she doesn't go anywhere during the day or night no matter how much time passes.
i went to the count himself but all he says is: please go. i can't collect my reward and couldn't get help when i was searching for allies for another quest. i couldn't talk to the count. he always says please go.

the second problem in skingrad is the butler. i can't find him. i want to buy a house but i can't find him. the arrow points to a location but nobody is there. where can i find him?

[PC_Master]

For the vampire cure, you have to wait 24 hours, if you did then it could be a courrupted save or file. For the butler, you can find him in great hall in Skingrad.